Home-Start Winchester and Districts

The leading family support charity

Volunteer Training

Who we are and what we do

Each volunteer undertakes a forty hour training course to prepare them for their new role. The aims of the course are as follows:

  • To enable volunteers to develop an understanding of and a commitment to the Home-Start philosophy.
  • To enable volunteers to explore their own values and attitudes, making them better able to understand and support families.
  • To help volunteers to develop their self awareness and skills so that they feel confident in their role in supporting families.
  • To achieve a secure working relationship between volunteers and the Coordinator.
  • To provide volunteers with relevant information including a knowledge of Home-Start procedures.
  • To enable the Coordinator to get to know the volunteers well enough to assess their strengths and limitations, with a view to matching them with an appropriate family.

The main topics covered by the course are:

  • What is Home-Start?
  • What is a volunteer?
  • How can YOU help?
  • Relationships
  • Listening and communicating.
  • Confidentiality.
  • Values and attitudes.
  • Commitment
  • Boundaries
  • Child development and play
  • Health Visitor visit
  • Special Educational Needs
  • Helping children with Special Needs
  • Equal Opportunities
  • Loss, change and endings
  • Experiences of current volunteers
  • Mental Health
  • Signposting Home-Start families to other services
  • How Home-Start helps
  • Personal Safety
  • Recognising children at risk of harm
  • Domestic Violence and Women’s Refuge
  • The Children’s Act and Every Child Matters
  • Admin

Volunteers are also expected to attend the in-service training days which are held each year. Recent subjects have included Safeguarding, First Aid and Mental Health.